THE BLOG

How to Create a Competitive Matrix for Your Flooring Business

market insights market research Mar 06, 2025
LEARN FROM YOUR COMPETING FLOORING STORES

 

Understanding where you stand against competitors and how to differentiate your business can be the game-changer that sets you apart. That’s where a Competitive Matrix comes in. This simple yet powerful tool helps you analyze key competitor data, identify gaps, and develop a strategy to win more customers and increase profitability.

This blog post will walk you through how to create your own Competitive Matrix, using free tools and insights to help you gain market share.

What is a Competitive Matrix?

A Competitive Matrix is a structured way to compare various competitors across different metrics. It helps you:

  • Pinpoint your Unique Selling Proposition (USP)

  • See market trends and opportunities

  • Understand customer alternatives and pricing benchmarks

  • Refine your business strategy for growth

How to Build Your Competitive Matrix

Here’s a simple way to get started:

1️⃣ Identify Your Top Competitors – Use Google searches, industry directories, and customer feedback to list businesses competing in your space. (List all alternatives for flooring in your area and whittle that down to the top 3 who stand to gain your Customer Avatar's business.)

2️⃣ Gather Publicly Available Data – Many key insights are available online! Check websites, social media, and free market research tools to collect relevant data. 

3️⃣ Compare Metrics That Matter – Track elements that impact success, such as:

  • Revenue Estimates – Approximate sales volume

  • Years in Business – Longevity and market trust

  • Online Presence & Domain Rating – SEO strength and website traffic

  • Backlinks & Reviews – Indicators of credibility

  • Marketing Strategies – Community involvement, digital advertising, and customer engagement

  • Customer Experience & Follow-Up – Do they nurture leads or leave gaps in service?

4️⃣ Analyze & Find Your Advantage – Use the insights you’ve gathered to identify where you outshine competitors and where you can improve.

Free Online Tools for Competitive Assessments

Here are some free tools you can use to build your Competitive Matrix:

βœ… County Tax Assessor – find public data on business value, volume and property

βœ… Zoom Info – get the free trial of this powerful software for gathering competitor info

βœ… Google My Business & Reviews – Check competitor ratings, photos, and customer feedback

βœ… Ubersuggest – Provides website traffic estimates, domain scores, and backlink data

βœ… SimilarWeb – Analyze competitor web traffic and top referral sources

βœ… Google Trends – See search trends for your niche

βœ… Hunter.io – Find email outreach patterns and contact info

βœ… Wayback Machine – View how competitors’ websites have evolved over time

βœ… BuiltWith – Discover competitor tech stacks and integrations

(Also: Ask Reps and Installers, they can tell you a lot... so can driving by and checking our number of cars in the parking lot and other factors.)

Secret Shopper Strategy: A Pro Move

Want to go deeper? Create a Secret Shopper Profile using your Customer Avatar and test how competitors handle inquiries. Call, email, or visit their store and take notes on:

βœ”οΈ Response times & follow-ups

βœ”οΈ Sales techniques & customer experience

βœ”οΈ Pricing structures & promotions

Many businesses neglect structured follow-ups—making this a huge opportunity for differentiation. Implementing a simple automated lead nurturing system could set you apart instantly.

Ready to Build Your Own Competitive Matrix?

We’ve created a free Competitive Matrix Template to help you organize and analyze your competitor data.

πŸ‘‰ COPY A COMPETITIVE MATRIX TEMPLATE FOR FLOORING STORES HERE

Use this to spot market opportunities, refine your strategy, and position your business for success.

 

SUBSCRIBE TO GET NEW BLOGS DELIVERED DIRECTLY TO YOU

We share industry news, best practices, and highlights from our community.

We hate SPAM. We will never sell your information, for any reason.

"Being a member of Women of the Flooring Business has given me a voice to feel more confident in asking the tough questions. I know that I have a safe place with so many women to support and encourage me. I know I am a better manager and leader to my team because of this group!" -R.B., Member, Women of the Flooring Business