THE BLOG

Mapping the Customer Journey customer experience marketing strategy Mar 13, 2025

Understanding your customer journey is one of the most powerful things you can do to improve your business. When you know exactly how your customers discover you, consider your services, make a decisi...

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How Gen Z Shops for Flooring: What You Need to Know consumer behavior customer experience retail strategies Feb 12, 2025

👉 Summarized with permission from Showroom Pricing, read the full article on their website.

Key Points

  • Digital-First Buyers – Gen Z relies on social media, online reviews, and influencer recommend
  • ...
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Creating new business via existing customers business partnerships business strategy customer experience customer feedback customer retention focus groups market insights market research relationship building social media engagement Feb 20, 2023

by Lisbeth Calandrino

If you’re a market-savvy retailer, then you’ve probably read these statistics before: It costs six to seven times more to attract new customers than it costs to keep an existing...

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The Carpet Girl gets personal boutique showroom community engagement customer experience female consumers interior design looring retail member spotlight personalized appointments sales model Dec 03, 2021

Rooted by an affinity for interior design and a vision for change, Dianne Grossman, owner of The Carpet Girl (TCG), opened her 3,000 square foot boutique-styled showroom here four years ago with a mis...

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There is immense power when a group of people with similar interests gets together to work toward the same goals.” – Idowu Koyenikan